better blend cincinnati

At Better Blend, the Shift Manager role is more than just a job, it's an opportunity. In addition to working At Better Blend, the Shift Manager role is more than just a job, it's an opportunity. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment. Better Blend is a great opportunity for people of all ages and backgrounds, and no experience is necessary. Please consider visiting your local Better Blend restaurant if you'd like to learn more about the team member experience. 

So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential. 

Who you are

As a Shift Lead for Better Blend, you are responsible for delegating tasks to your team and keeping the workflow of the shift running smoothly. You take pride in your organizational skills and have an innate ability to think ahead and anticipate any problems that may occur. You are a natural leader who leads by example and sets the standard for your team. You ensure that all blenders are trained on new processes and company standards, and provide constructive feedback on areas they can improve. You have excellent interpersonal skills and are able to communicate with customers and staff effectively. You stay up-to-date on all company standards, policies, and procedures and ensure that all blenders are knowledgeable on the nutrition facts and ingredients of our products.

What you’ll do

• You will be willing and able to fulfill the job responsibilities of a Blender along with the following Shift Lead responsibilities.
• Assist GM and AGM with assigning duties to blenders throughout the shift, including filling, cleaning, stocking things, etc…. In the event an AGM or GM is not present, assigning these duties with minimal direction or without direction at all.
• Train and educate all new blenders who are hired onto the team.
• Train any current team members/blenders on new processes that the AGM and GM have implemented to Educate all blenders on company standards, and ensure that company standards are met while you are present.
• Ensure that staff are engaging with customers consistently.
•  Provide feedback to Blenders on things they can improve on, with constructive feedback and provide examples of things they can do to help them improve.
• Hear and see any Employee/Blenders questions or comments, and provide feedback or escalate to an AGM/GM if needed.
• Provide a safe environment for all staff to feel welcomed and able to ask any questions that are needed.
• Provide feedback to the AGM and GM regarding employee progress, any suggestions on how they can improve, any areas you see them excelling in.
• Managing customer complaints as they come in and escalating to an AGM/GM accordingly.
• Ensure that you are up-to-date on all company standards, policies and procedures to be able to provide your team with the information needed.
• Ensuring that you are knowledgeable on the nutrition facts and ingredient benefits in order to be able to provide customers and staff with accurate information.
• Ensure that employees are on time if an AGM/GM is not present, and escalate any tardiness issues to an AGM/GM.

What we’re looking for

• Proficiency in forming and maintaining relationships with others.
• Ability to effectively manage time and personnel.
• Highly organized with a keen eye for detail.
• Knowledgeable about food safety standards and health regulations in restaurants.
• Flexible and available to work at least 20 hours a week, including opening and closing shifts.
• Capable of multitasking and working at a fast pace.
• Ability to inspire, assign tasks, and teach employees.
• Demonstrated problem-solving aptitude.

Pay and benefits

Pay and benefits may vary by location and Better Blend Independent Operator, to find out more about this location's compensation plan please click "apply" below:

We are looking for an Assistant Manager to join our team and help ensure the success of our restaurant. The ideal candidate will possess opening, closing, and cash management skills and have the ability to provide an excellent customer experience. They should also be capable of effectively managing our business operations and meeting the needs of the business, our guests, and our team.

Who you are

As an Assistant Manager at Better Blend, you're a leader who puts the needs of others above your own. You have a genuine passion for customer service and thrive in a restaurant setting. You have the ability to motivate and guide your employees, encouraging them to reach their full potential. You demonstrate sound judgement and an acute problem-solving capability, and you are a self-starter who pays careful attention to details. You are simply amazing!

What you’ll do

• You will be willing and able to fulfill the job responsibilities of a Blender and Shift Lead, along with the following AGM responsibilities.

• Co-lead daily operations to guarantee a successful shift and give customers an outstanding experience.

• Hold Team Members accountable to company policies, procedures, culture, and brand standards. 

• Understand business goals and ensure Team Members have the resources necessary to achieve them.

• Complete required assessments and coach team members based on assessment results.

• Oversee training of team members, stay up-to-date on progress, and relay training needs across the department. 

• Help to identify, recruit, and onboard qualified Blenders and Shift Leaders into the Better Blend team, including conducting interviews and orientations.

• This role is a 100% operational role, with the flexibility required to arrive early or stay late to fulfill job duties.

What we’re looking for

• 1+ years of restaurant management experience
• Hospitality mindset with a focus on customer service.
• Excellent interpersonal skills and ability to build relationships.
• Excellent time and people management skills.
• Excellent organizational skills and attention to detail.
• Familiarity with food safety and other restaurant health guidelines.
• Open availability and 30+ hours per week, opening and/or closing required.

Pay and benefits:

Pay and benefits may vary by location and Better Blend Independent Operator, to find out more about this location's compensation plan please click "apply" below:

The Better Blend Manager has the responsibility for directing the daily operations of a quick service restaurant, ensuring compliance with company standards in all areas of operations, including production, preparation, customer relations, restaurant maintenance, inventory management, team management, recruiting, ensuring the highest quality products and services are delivered to our customers and other duties as required. 

Who you are

You’re the captain of this ship. General Managers are friendly, and enthusiastic, and enjoy providing excellent service. You possess a positive attitude, you are honest, and demonstrate our “Dinner Party” service to every guest. 

You value relationships and seek to find ways to support your team's success. We are looking for someone who is eager to grow professionally and personally and can lead without a title. You’re someone who can identify potential in other people and help them unlock the best versions of themselves. Most importantly, we want someone who understands that Better Blend is more than just a brand; it is a place where lives can be transformed for the better! We welcome individuals from all backgrounds and ages to join our team.

The success of our Better Blend is heavily dependent on effective management. It is imperative that the team is guided, coached, and encouraged in order to maintain a positive work environment and ensure the success of the restaurant.

Your Impact

• You will be willing and able to fulfill the job responsibilities of a Blender, Shift Lead, and AGM along with the following GM responsibilities.
• Managing and Developing a team of 15+
• Work with the Owner/Operator to develop and execute new policies/procedures.
• Maintaining a work environment that ensures food safety. 
• Providing high-quality customer service and satisfaction.
• Reporting directly to the Owner/Operator to discuss the current/future state of the store
• Hold Team Members accountable to company policies, procedures, culture, and brand standards. 
• Understand business goals and ensure Team Members have the resources necessary to achieve them.
• Complete required assessments and coach team members based on assessment results.
• Oversee training of team members, stay up-to-date on progress, and relay training needs across the department. 
• Lead, motivate, and build relationships with team members by cultivating a culture of care with a focus on developing and training.
• Direct and work in the daily operations overseeing and supervising systems and processes
• Meet regularly with the Operator and Leadership Team for training/personal development and to execute the overall vision.

What we’re looking for

• Prior experience as a restaurant general manager, catering manager, operations manager, supervisor, shift lead, and Restaurant Assistant Manager is very helpful to your success at this job.
• Optimistic and engaging; excited about the vision/future growth of the company
• Open availability 
• 2+ years of restaurant or hospitality management experience
• Proven leadership ability
• Hospitality mindset with a focus on customer service.
• Excellent interpersonal skills and ability to build relationships.
• Excellent time and people management skills.
• High-level organizational skills with multi-tasking capabilities; detail-oriented
• Passion for people and world-class service; Ability to positively impact and develop the people and culture around you.
• Proactive self-starter, and innovative problem solver
• Ability to maintain composure under high pressure and make decisions quickly
• Growth and results-oriented with a strong ability to create and implement new systems in a fast-paced work environment.

Pay and benefits

Pay and benefits may vary by location and Better Blend Independent Operator, to find out more about this location's compensation plan please click "apply" below: